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Self Catering Properties on The Yorkshire Coast
CONTACT US
For all enquires or if you have any questions about the properties
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Email us at office@fileybaydirect.com stating 'Sea Air & Sea Esta' in the subject
Call
Enquiry Line: 07962 150 258
3pm - 8pm Every Day
Currently Staying In One Of Our Properties?
Please call 0800 9989717 for our on-call team
stating 'Sea Air & Sea Esta' in the subject
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GETTING HERE
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What is 'The Bay, Filey' - SiteThe Bay Filey is a holiday village located on the stunning Yorkshire coast. The village offers a range of facilities, including a swimming pool, gym, tennis court, and children's play area, as well as a pub, restaurant, and coffee shop.
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What is on 'The Bay, Filey' site?Sea Air & Sea Esta are set within acres of beautifully landscaped parkland. The Bay offers the following activities and facilities: Indoor Swimming Pool - With a baby pool (in the leisure complex) Gym (in the leisure complex) Steam Room & Sauna (in the leisure complex) Childrens’ Playground Boules Courts Football Pitch Outdoor Table Tennis Table Wildflower Meadow & Lakes John Paul Jones Pub Arcade Area 'Nisa' Shop Beach Access The Beauty Room (treatments and massages) – charges apply The Four Cats Pizzeria Other activities are bookable in advance or during your stay for a fee: Tennis/Basketball court Tie - Dye Crafts Slime Workshop Pottery Painting Archery Laser Clay Pigeon Shooting Water Walkers Target Axe Throwing Laser Target Shotgun This programme of activities are managed by Away Resorts and is not something we can guarantee as it changes throughout the year.
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What is your Dog Policy?Our Properties are dog friendly – maximum of 2 dogs per property. We ask that dogs are kept off the furniture and not left unattended in the cottage. There are plenty of lovely walks in the surrounding area, including the beach. There is a £20 charge per dog.
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What is your Cancellation Policy?A full refund will be given for a cancellation for one of the following reasons: Cancellation by us (for any reason), for example if a property is sold, or if emergency repairs are needed. Where the property is under Government restrictions which force us to close. Where your home address is under local/regional restrictions which prevent you from travelling to us. Cancellation Terms are shown before you make a booking. To ensure you don’t lose your money if you cancel, we strongly recommend that you insure yourselves for any reason you may need to cancel or curtail your holiday with us.
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Why does the booking include a Security Deposit?This is our security in case of major damage or significant extra cleaning required at the property. We now have the option now to pre-authorise your card, so no money is taken in advance. We hope you appreciate we are trusting you with our properties and possessions, and this is quite standard practice with many holiday cottage rentals.
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Do you offer Blue Light Discounts or Armed Force Discount?Yes, if you hold either a blue light or defence discount service card, log on to your membership account and search for 'Filey Bay Direct' voucher codes there which you will be asked to enter when you place a booking via this website. If you have problems, contact Paula on 0800 9989 717 and state 'Sea Air & Sea Esta Blue Light or Armed Forces Discount' with your membership number and we can apply the discount for you. See our voucher codes via https://www.bluelightcard.co.uk or https://www.defencediscountservice.co.uk Currently we have: 10% off any stay any time: Sea Air (2 bed apartment); Sea Esta (2 bed cottage)
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How much deposit is needed? When is the deposit needed by?The deposit varies by property, but is at least £100 and is usually 20% of the booking total. When you find a property you wish to book, the payment amounts and dates for payments will be shown once you start the booking process. The balance payment is usually due 8-13 weeks before your holiday, so if you are looking a late break, you will need to pay the full amount within 24 hours to confirm your booking. We also ask for a security deposit. This is incase of any damages, although we do not charge for minor breakages. If you pay by card then we can simply “pre-authorise” your card so no monies are required in advance – this just means we can charge up to the security deposit after your stay if necessary.
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What Payment Methods can I use?We accept online card payments and bank transfers, although for last minute bookings, we will insist on card payments. If you pay by card, we can also pre-authorise your security deposit (so no extra payment required). If you pay by bank transfer, we will need this payment at least a week before your stay, and we will refund it afterwards, all being well.
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What are the arrival and departure times?Arrival time is from 4:00 pm onwards and departure time is before 9:30 am. Early Check-Ins or late Check-Outs are available for a small fee. If you would like this please select when booking as an add-on.
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Can I order a food delivery?Yes, you can order a food delivery from a supermarket to Sea Air & Sea Esta. There are several supermarkets in the nearby area that offer online ordering and delivery services. We recommend planning your food delivery for after your check-in time, as we cannot guarantee access to the property before then. Additionally, please ensure that you clearly label your delivery with your name and the address of the property.
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Is there a Washing Machine & Dishwasher?Sea Esta: A hairdryer, iron & board, travel cot, high chair, washer-dryer, and a dishwasher. Sea Air: A hairdryer, iron & board, travel cot, high chair and a washer-dryer. For other facilities, check the listing for the property.
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Do I need to bring towels?Towels are provided, for use in the property only – please bring your own for the pool and beach.
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What is on 'The Bay, Filey' site?Sea Air & Sea Esta are set within acres of beautifully landscaped parkland. The Bay offers the following activities and facilities: Indoor Swimming Pool - With a baby pool (in the leisure complex) Gym (in the leisure complex) Steam Room & Sauna (in the leisure complex) Childrens’ Playground Boules Courts Football Pitch Outdoor Table Tennis Table Wildflower Meadow & Lakes John Paul Jones Pub Arcade Area 'Nisa' Shop Beach Access The Beauty Room (treatments and massages) – charges apply The Four Cats Pizzeria Other activities are bookable in advance or during your stay for a fee: Tennis/Basketball court Tie - Dye Crafts Slime Workshop Pottery Painting Archery Laser Clay Pigeon Shooting Water Walkers Target Axe Throwing Laser Target Shotgun This programme of activities are managed by Away Resorts and is not something we can guarantee as it changes throughout the year.
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What can I do during my stay?You can look at our Local Area page to find o ut some of the best things to do, places to eat and locations to visit.
“Make Yourself at Home!"
Sea Air & Sea Esta are managed by Filey Bay Direct
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